Proof of purchase
Provide the order number, receipt, or purchase reference and the purchase date.
MangoRace
Warranty Policy
A plain-language overview of how MangoRace reviews manufacturing defects and product support requests.
Coverage
How product issues are reviewed
MangoRace reviews support requests involving possible defects in materials or workmanship. Eligibility depends on the product, purchase record, condition, and the terms that applied when the product was purchased.
Available remedies may include troubleshooting, replacement parts, repair, replacement, or another appropriate solution. This policy does not limit rights that cannot be excluded under applicable consumer law.
Before submitting
Prepare the information we need
Product details
Include the product name, size or model, and where it was purchased.
Clear evidence
Describe the issue and prepare clear photos or video showing the affected area.
Common exclusions
Normal wear, cosmetic changes from use, impact damage, misuse, incorrect care, unauthorized modification, and issues unrelated to manufacturing are generally not treated as manufacturing defects.
Request support