MangoRace
Help Center
Quick answers about custom designs, orders, shipping, care, and after-sales support.
Common questions
Before you contact support
How do I create a custom bottle?
Open the custom bottle page, upload your artwork, position it on the print canvas, review the 3D preview, confirm your rights to use the artwork, and add the design to your cart.
Do I need an account to save a design?
Yes. Signing in protects saved designs from anonymous uploads and lets the store connect a draft to the correct customer. Return to the customizer after signing in to continue your work.
Can I change a custom design after ordering?
Contact MangoRace as soon as possible with your order number and design ID. A change is only possible before the order enters production.
How do I request product or warranty support?
Use the product registration and support form. Include proof of purchase, product information, and clear photos when the request concerns a physical issue.
Where can I find shipping and return information?
Shipping and return terms are available in the store policies linked from the footer and checkout.